Razer Gaming Products Thumbs Down

UPDATE: I just fixed my mouse with a toothpick here is the video.

I have 3 Razer products for gaming. The short Razer Black Widow Tournament Edition, Razer Death Adder 2013, and the Razer Kraken USB. I’ve had them for about a year and EVERY single one of them had a problem, the last one is the mouse that’s when I decided to blog this. I am able to do electronics and fix things, but a normal person would just give up and buy something else.

Casualty #1 @ 2 months – My Razer Blackwidow Tournament Edition, S key stopped clicking. This is a clicky keyboard with “green” keys. I had to go online and buy a replacement, I opened up the keyboard and had to pull out and replace it. Good thing I know a thing or two about fixing things. I got a Cherry Green which felt close enough to the Razer Green. The keyboard was fine after this. I just assumed it was bad luck I got the 1 in 1000 defective keyboard so I didn’t think anything of it.

Casualty #2 @ 6 months – My Razer Kraken USB, the microphone stopped working. This took me a while to figure out, I couldn’t Skype with the microphone but everything else worked. I took the very tip of the microphone and saw that the wires were broken. This was probably my fault, as I constantly bring the mic down and adjust it. I probably turned that tip too many times and it finally turned too far that it pulled off the wires. But why am I able to turn it in the first place? Shouldn’t there be a piece of plastic that will just stop me from turning it? I went in a soldered the wires and just replaced the tip with electrical tape so it can’t be turned by accident.

Casualy #3 @ 12 months – My Razer Death Adder 2013 scroll wheel all of a sudden spun freely. This time I just looked in YouTube and noticed a bunch of people had the same problem. The axle where the wheel meets the potentiometer broke off because it was just a small piece of white plastic. I was thinking this part should be something stronger like metal because it would wear off over time. I tried to glue it back but it wouldn’t scroll the same afterwards, this is something that I can’t easily fix unless I 3D print the part.

So in conclusion: I am done with Razer products. There are some simple things that are probably not too expensive to design or QA. The keyboard keys should have more quality assurance testing. The mouse should have a metal axle on its wheel. The headset should have a mic tip that should not be allowed to turn. I do very much like the exterior design but the internals needto be improved.

2015-09-20 08.58.26


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